Terms and Conditions

Version 2026-08 · MUNICHPIXART and BOUDOIRMUNICH, Christian Heil

The essentials

How a booking becomes a contract

You send an enquiry. I reply with a binding written quote. You have seven days to accept it in writing — email is enough. Nothing is binding before that. § 2

What you get

Edited images in digital form, in the file format and resolution stated in the quote. I choose which frames make the final set, at my reasonable discretion; the raw material is not part of the delivery unless we agree otherwise. § 6

Reviewing the images

You see the edited images in your own client area and can ask for changes, as long as they do not contradict what we agreed. If you raise no objection, the work counts as accepted after fourteen days — and for consumers, only if I told you so in writing when I asked you to accept. § 7

Payment

Prices are in euros and include German VAT. Payment in advance, in cash or on invoice; on invoice, within fourteen days. I may ask for a deposit of 50 % after you book. Late payment carries interest of 5 percentage points above the base rate. §§ 9, 10

Copyright and what you may do with the images

The copyright stays with me. You receive a simple right of use for your own private purposes, and it passes to you only once everything is paid. Editing my images — filters, crops, composites — publishing them online, or passing them on needs my written agreement. If I publish them myself, I may ask to be named as the photographer. § 8

Publishing your pictures

I publish nothing without your consent. That consent is a separate document, it is voluntary, it is not a condition of the booking, and you can withdraw it at any time. § 18

Cancelling — free of charge

As a consumer you can cancel free of charge up to eleven days before the shoot, in writing, no reason needed. Anything you have already paid comes back within two weeks. § 13

Cancelling later

Eleven days or more before the shoot: nothing to pay. Ten to four days before: 20 % of the agreed fee. Three days before: 50 %. Less than 48 hours before: 100 %. If we agree a replacement date, what you paid is credited against it. §§ 13, 16

Your right of withdrawal

Separate from the above, and untouched by it: as a consumer you may withdraw from the contract within fourteen days, without giving a reason. How to do it, and a form to do it with, are at munichpixart.com/en/withdrawal/. Businesses have no right of withdrawal. § 12

If I have to cancel

For good reason — illness, force majeure — I may cancel at short notice and refund everything you have paid, and I will look for a replacement date. Small changes to the schedule or a reasonable change of location are not grounds for a reduction. § 11

Keeping your files

I am not obliged to archive negatives or digital files after delivery. If you received your images on a physical medium, check it within four weeks and copy it to a second one — after that I am not liable for data loss. §§ 10, 15

Liability

Unlimited for intent, gross negligence, and injury to life, body or health. For slight negligence, limited to the foreseeable damage typical for this kind of contract, and only where an essential obligation was breached. § 15

Gift vouchers

Valid for three years from the day they are issued, usable by whoever presents them, not exchangeable for cash. § 17

Law and disputes

German law applies. I am neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration body — which does not stop you going to court, or simply writing to me first. §§ 20, 21

If you would rather read the real thing

The full terms, all twenty-two sections, are at munichpixart.com/agb/. They are written in German because the contract is concluded in German and a translation of a legal text creates more questions than it answers — a clause that reads differently in two languages is an argument waiting to happen.

If anything here matters to you and you would like it explained, write to ch@munichpixart.com. I would rather answer a question before the shoot than after it.